Sales Policy of Chopexunie: Affordable Appliances, Exceptional Quality
Effective Date: January 8, 2025
Welcome to Chopexunie! We are delighted to provide you with high-quality, budget-friendly home appliances. Our goal is to ensure your shopping experience is seamless and enjoyable while offering products that deliver exceptional value. By purchasing from Chopexunie, you agree to the terms outlined in this Sales Policy.
If you have any questions or require further assistance, please don’t hesitate to contact us.
1. Products and Pricing
At Chopexunie, we proudly offer a diverse selection of premium household appliances, including refrigerators, air fryers, washing machines, and robot vacuum & mop systems. Each product is handpicked for its superior quality, reliability, and value, ensuring you receive the best for your home.
Our prices are competitive and designed to make high-end appliances accessible to everyone. Prices listed on our website (www.chopexunie.com) and in-store are in US Dollars (USD) and may vary based on promotions, seasonal discounts, or stock availability.
2. Order Process
Placing an order with Chopexunie is easy and secure:
- Browse our product catalog on www.chopexunie.com.
- Add the items you wish to purchase to your cart.
- Proceed to checkout and provide your shipping and billing details.
We accept multiple payment methods, including major credit cards, debit cards, and secure online payment platforms. Once your order is complete, you will receive a confirmation email from info@chopexunie.com with the details of your purchase.
3. Order Confirmation and Payment
Upon successfully placing your order, you will receive an email confirmation summarizing your purchase details. Chopexunie ensures secure payment processing through trusted gateways to safeguard your information.
If there are any issues with your payment or order, our customer service team will contact you promptly at (973) 383-3663 or info@chopexunie.com to resolve the matter.
4. Shipping and Delivery
Chopexunie is committed to delivering your products quickly and reliably.
- Shipping Options: We offer nationwide delivery within the United States. Shipping fees are calculated at checkout based on the destination and product size.
- Delivery Time: Orders are typically delivered within 3–7 business days after dispatch, depending on your location.
You will receive tracking information once your order has shipped, allowing you to monitor its progress. For delivery inquiries, please contact our customer service team at (973) 383-3663 or info@chopexunie.com.
5. Cancellations and Modifications
If you wish to cancel or modify your order, please contact us within 24 hours of placing your order. After this period, orders may already be processed for shipping, making cancellations or modifications unavailable.
To request a cancellation or change, contact us promptly at (973) 383-3663 or via email at info@chopexunie.com.
6. Returns and Refunds
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange.
Return Conditions:
- The item must be unused, in its original packaging, and include all accessories and manuals.
- Returns must be authorized by our customer service team.
To initiate a return, contact us at (973) 383-3663 or info@chopexunie.com. Once the returned item is received and inspected, we will issue a refund to the original payment method. Please note:
- Shipping fees are non-refundable.
- Customers are responsible for return shipping costs unless the product was defective or damaged upon arrival.
7. Defective or Damaged Products
If you receive a defective or damaged product, notify us immediately at (973) 383-3663 or info@chopexunie.com. Please include photos of the damage to expedite the resolution process.
We will offer a replacement, repair, or refund, depending on the circumstances. Our goal is to ensure you receive your products in perfect condition and address any issues promptly.
8. Warranty
All products sold by Chopexunie include a manufacturer’s warranty. The warranty covers defects in materials or workmanship under normal use conditions. Warranty terms and coverage details vary by product and are provided with your purchase.
For warranty assistance, please contact our customer service team at (973) 383-3663 or info@chopexunie.com.
9. Customer Service and Support
We are here to help! Whether you have questions about our products or need assistance with an order, our dedicated customer support team is ready to assist.
Contact Us:
- Phone: (973) 383-3663
- Email: info@chopexunie.com
- Address: 4 Jefferson St #1, Newton, New Jersey (NJ)
Support hours are Monday through Friday, from 9:00 AM to 6:00 PM EST.
10. Privacy and Security
Chopexunie values your privacy and ensures that your personal information is handled with the utmost care. All online transactions are encrypted using advanced SSL technology, protecting your data from unauthorized access.
For detailed information about how we collect, use, and protect your information, please refer to our Privacy Policy.